After checking the QBWin.log file, you see one of the following messages:
-
Verify Memorized Transaction: Orphaned Target = [XXXXX]
-
Unable to read Master Record. Master = [XXXXX]
To fix these errors:
- Run the Rebuild and Verify utilities.
- Recheck the QBWin.log file.
- If the error is still in the log file, contact the technical support for US to send your file to Intuit Data Services for data recovery. Note that fees may apply.
