Learn how to contact QuickBooks Desktop customer support.
Need some help with QuickBooks Desktop? We're here to help. We’ve made changes to how you connect with us. We’ll help without the long wait times. Here’s how you can reach us.
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Support Hours
Hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control.
For support for QuickBooks Pro and Premier, see Care Plans for QuickBooks Desktop .
Pro, Premier, Plus
Enterprise
QuickBooks Plus and Enterprise include support.
How to contact customer support
We’ll contact you: Skip the line and no more phone trees. Leave your number and we’ll get back to you. Start from the Help menu in your product.Message Us: Start a convo online with a QuickBooks expert. You can do this right from QuickBooks Desktop, or from our support site.
QuickBooks Desktop (Windows)
How to get a call or chat from us
Open QuickBooks.
Go to Help , then select QuickBooks Desktop Help .
Select Contact Us.
Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
Phone support may be limited due to volume.
How to message us outside of the product
If you can't get into your product, we can still help. You can Contact Us and we'll get you up and running again.
Contact QuickBooks Desktop for Mac
If you can't get into your product, we can still help. You can Contact Us and we'll get you up and running again.
Need help getting in touch?
Don't worry, we're still here to help. Here's what you can do if something isn't working quite right.
If you don’t see the option to contact us in the Help menu, it's no problem. Check your display settings in QuickBooks Desktop.
If that doesn't work, you might need to update your version of QuickBooks Desktop. This is free and should take a few minutes and an internet connection.
This is the best way to contact the right person to get the help you need. If you still need help, you can call us at 800-446-8848 .
