Intuit

Restore a backup of your company file

Learn how to restore a backup of your company file in QuickBooks Desktop.

Do you need to restore a backup of your company file? We show you how.

Note Once you convert a company file to a later version of QuickBooks, you cannot open it in any earlier version. If you want to use your previous QuickBooks version, you can restore a backup file you created using that version.

Restore a backup company file

Restore a backup company file.

  1. Go to the File menu. Then select Open or Restore Company.
  2. Select Restore a backup copy. Then select Next.
  3. Choose Local Backup.Then select Next.
  4. From the Look In drop-down, choose the location of the backup file.
  5. Select the backup file from the folder. The file name should appear as [Company Name].qbb.
  6. Select Open. Then select Next.
  7. From the Save in drop-down, choose the location where you want to save the restored file.
  8. In the File name field, type a new file name. (Note: The Save as type field will automatically populate QuickBooks Files (*.QBW).
  9. Select Save.
  10. Carefully read and respond to any messages that appear before restoration begins. Select No if at any time, you receive one of the following messages: 
  • [Filename].qbw already exists. Do you wish to replace it?
  • You are choosing to overwrite an existing company file. Are you sure?

 If you select Yes, your restored file will overwrite the existing file. To avoid overwriting it, enter a temporary file name with a .qbw extension in the file name field. When you are certain the restored file is working properly and contains the correct data, you can rename the restored file to the original file name which will safely overwrite the original .qbw file.

If you have Assisted Payroll, you may get the following message after restoring the file: 

This QuickBooks file may be missing some of the payroll data that you have already sent to the Payroll Service. Before creating any new transactions, you need to restore the missing data by clicking Send Payroll Data from the Employees menu and then clicking the Send button.

Only select Send if the Items to Send field contains 0 paychecks for $0.00. If there are transactions listed, you may send duplicate transactions to the payroll service. Contact payroll support to check what items have already been sent.

Reset your password

Your data has NOT been restored if you failed to enter the correct admin password. Don't worry! You can use the Automated Password Reset Tool!

Assisted Payroll

When you send a zero payroll, missing payroll data (except Direct Deposit for Vendor or DD4V transactions) will be restored in QuickBooks.