Intuit

QB21 and QB31 Bluetooth card reader features and compatibility

Just received your card reader? Here's some helpful information about your new Bluetooth card reader.

QB21 Card Reader

User-added image

Features

  • Accepts EMV chip card and Magstripe Debit and Credit cards (as credit)
  • Charges via USB cable (included)
  • Connects via Bluetooth in the QuickBooks GoPayment iOS and Android app
  • Compatible with QuickBooks Desktop 2018 and future versions via USB cable

QB31 Card Reader

User-added image

Features

  • Accepts Apple Pay, Google Pay, Samsung Pay, EMV chip and Magstripe Debit, and Credit cards (as credit)
  • Charges via docking station (included)
  • Stays charged for one week or longer, depending on usage
  • Protects you from fraud with encrypted EMV chip transactions
  • Connects via Bluetooth in the QuickBooks GoPayment iOS and Android app

Compatibility

Account Type

Works with

GoPayment only
  • iOS v9.0.0 or higher
  • Android v6.0.0 or higher
QuickBooks Online w/ PTS
  • GoPay app for iOS v9.0.0 or higher.
  • GoPay app for Android v6.0.0 or higher.
  • QuickBooks mobile app for Android v18.1.1 and higher (QB21 only; QB31 not compatible)
  • Transactions download into QuickBooks Online via Gear > Import GoPayment.
  • QuickBooks mobile app for iOS (QB21 only; QB31 not compatible)
QuickBooks Desktop
  • GoPay for iOS v9.0.0 or higher.
  • GoPay for Android v6.0.0 or higher.
  • Transactions import into QuickBooks Desktop via Record Merchant Service Deposits.
  • Compatible with QuickBooks Desktop 2018 R4 using the USB to micro-USB connection.
QuickBooks Point of Sale
  • GoPay app for iOS v9.0.0 or higher.
  • GoPay app for Android v6.0.0 or higher.
  • GoPayment transactions would import to QuickBooks Desktop Point of Sale via Mobile Sync for v18. QB21 and QB31 do NOT interface directly with QuickBooks Desktop Point of Sale.

Need help with setting up your Bluetooth card reader? Go to Set up Bluetooth Card Reader for GoPayment or QuickBooks Online mobile for instructions.