JoPeach
Level 1

Resetting QuickBooks Password & Getting Error message..... :/

QuickBooks keeps telling me I need to change the Admin Password, which is fine however it WON'T let me!! Every time I enter the old password & put in a new password I keep getting a message saying "The old password you entered does not match your existing password". I know I put in the correct password & yes I have checked to make sure I didn't have cap locks on. How can I bypass this or fix this? I have already tried downloading the password reset but of course that still did nothing.... I'm at my wits end. Please help! 

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