Thank you for reaching out to us, @associatedgraphics.
Let me share a few insights so you can successfully upload help your logo.
This happens when the logo doesn't meet the guidelines in uploading a logo. Let's first check if the logo you're using fits to the requirements of QuickBooks:
- The logo is a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file.
- The file size is smaller than 10 MB.
- It has a bit depth (or color depth) of 24-bits or less.
- It uses the standard RGB color space (RGB).
- The shape of the logo is square. Rectangles don't work.
Feel free to read this article for further information: How to Add, Customize, and Troubleshoot Logo on Sales Forms?
If you have other concerns, please leave a comment below.
