Install

Hi there, cjenkinsn411bc,

Let me get the help you need with regards to the challenges that you've encountered on your Scan Manager.

To further isolate the issue, you can follow these steps:

1. Repair QuickBooks to fix any possible data damages that are causing the issue.
2. Reinstall QuickBooks using clean install, then set up QuickBooks Scan Manager again.

I'm attaching a great resource that you can check on in setting up QuickBooks Scan Manager.

However, if the issue still persist, I suggest contacting our QuickBooks Technical Support team. They'll be able to pull up your account in a secure environment and conduct further investigation to fix the problem.

Here’s how to reach them:

1. Click this link https://help.quickbooks.intuit.com/en_US/contact.
2. Choose the QuickBooks Product.
3. Select your QuickBooks Desktop version.
4. On the Contact Us page, select a topic.
5. Click on Get Phone Number button to see the support number.

If you have further inquiries concerning QuickBooks Scan Manager, please let me know. I will gladly additionally help you.