Thanks for getting back to us, Mommy2.
Unrecoverable errors are random errors caused by a data file damage or an update installation that wasn't completed. Let's make sure that your QuickBooks is updated to the latest release.
Once done, make sure to create a backup of your company file. Then follow the solutions in this article: Unrecoverable Error.
If you still get the same error after the solutions, please contact our Phone Support Team. We can investigate this further.
Here's how to get our contact information:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose QuickBooks Desktop.
- Select your QuickBooks Desktop version.
- Choose any topic, and then click the Get Phone Number button under Call Us.
We're here if you need more help with QuickBooks.
