JanyRoseB
QuickBooks Team

Install

Hi there, jim43mclane.

 

Thanks for reaching out to us. I'm here to help isolate this error so you can install your QuickBooks Premier 2019 successfully. 

 

Once you have third-party applications such as antivirus and anti-spyware programs, it will interfere with the QuickBooks installation. You'll need to install your QuickBooks in Select Startup, this mode enables you to start Windows with only select items running on your computer. 

 

Here's how you start your computer in Selective Startup:

  1. On your keyboard, press Windows+R to open the Run command.
  2. Type msconfig. Then select OK.
  3. In the General tab, select Selective startup and Load system services.
  4. Go to the Services tab. Then select Hide all Microsoft Services.
  5. Select Disable all.
  6. Unmark the Hide all Microsoft Services checkbox.
  7. Check the list of services and ensure the Windows Installer checkbox is selected. If it is not, mark it. Then select OK.
  8. On the System Configuration window, select Restart.

For additional reference, you can check this article on how to install or uninstall Desktop in Selective Startup

 

If you need further assistance from our live support, I recommend contacting our QuickBooks Desktop Installation Team. They have the tools to do a remote session and walk you through the process.

 

Here's how you can contact our live support: 

  1. Follow the Official Intuit Contact link.
  2. Select your QuickBooks product.
  3. Select an issue type from the menu below, you need only to select two options for the contact information to appear.
  4. Click Start a message at the bottom. 

This will get you on the right track. Feel me in if you have any other questions about installing QuickBooks. Have a good one.