MaryLurleenM
Moderator

Install

Hello there, Sherall0,

 

Before going to clean uninstall, let's try first the QuickBooks Refresher Tool. This tool ends QuickBooks processes running in the background and also works as a mini repair of the program.

Here's how:

  1. Close all QuickBooks Desktop versions.
  2. Download the QuickBooks Refresher Tool.
  3. Save the file on your desktop.
  4. Run the QBRefresher tool.
  5. Re-open QuickBooks Desktop.

If you're getting a similar result, please proceed to uninstalling and reinstalling the program. Check this article for more information: Solutions for when QuickBooks stops working.

 

Let me know if there's anything else I can help you with.