Hello there, mox.
Thanks for letting us know about this concern. I want to be taken care of.
QuickBooks Desktop requires one admin password/user for every company file. If you have multiple company files, you may need to have a password for each of those company file.
To know more about QuickBooks Desktop administrator and password, here's an article that you can refer to.
On the other hand, if you're still having trouble changing your password, you may need to get in touch with our QuickBooks Desktop Support for further investigation. They have the tools that can help you get this resolved in no time.
- Sign in to your QuickBooks Desktop company.
- Select QuickBooks Help.
- Click Support.
- Click Contact us.
Please me let me know how it goes and if you have additional questions about this. I'm always around to help.
