Manage customers and income

Pleased to have you here in the Intuit Community, Sam8675309,

I'm here to show you on how to delete payment to reopen your invoice .

To do this task, here's what you'll need to do:

1. Go to Sales in the left navigation menu.
2. Go to Invoices tab, then open the invoice.
3. Click on 1 payment link at the upper right hand above the PAID payment status.
4. Click on the link for the date.
5. On the Receive Payment window, click on More button at the bottom.
6. Click on Delete, then choose Yes.

That's it! You're now able to change your invoice back to unpaid status.

If you have further questions, please feel free to visit us again. Have a great day!