Hi there, thanks for your responses, I've checked the folder depth and the company file is located as - drive letter\shared folders\Quickbooks 2019\.QBW file - is this too long ?
Secondly I've rerun the scan and I still can't put QB into multi-user mode.
I've checked on the startup properties of both the Quickbooks Database Services and the DNS Server and corrected as advised
I've checked the version of the Database Server Manager and we are running 11.0.1.2584 (DB24)
Do we need an upgrade of this for it to work ?
It would seem on our previous install for 2014, the software is also on the server even though QB is never opened on the server, we have always just accessed the company file through our workstations so should this be taken off ?
Many thanks
