Rose-A
Moderator

Other questions

Hey there, paulgdermasafe.

I appreciate your effort in performing some troubleshooting steps beforehand. I want to make sure you'll get the best help possible concerning error code 310 in QuickBooks Desktop.

 

So far, we haven't received similar issues reported. Since Community is a peer-to-peer forum, I won't be able to check your account without asking for sensitive information.

 

All accounts related concern need to be directed to our technical support for security purposes. Agents have the necessary tools, like screen-sharing to get you back up and running.

 

You can get their updated number on this article:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

You may find this article helpful: https://quickbooks.intuit.com/community/Getting-Started/Create-backup-of-the-QuickBooks-Desktop-comp....

 

Feel free to reach again if you have any other questions. I’d be more than willing to lend you a hand. Have a good one.

View solution in original post