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Other questions
Hello there, @dso0216.
I appreciate you for sharing the troubleshooting steps you've performed in your end. If I may ask, have you tried using a different email address in sending the accountant invitation? If not yet, please do so.
If the issue persist, I'd recommend sending a message or scheduling a callback with our Customer Care Team. A specialist will be able to further check on the root cause why you're unable to received any accountant invitation email.
Here's how:
- Log in to your QuickBooks Online account.
- Go to the Help menu.
- Click Contact Us.
- Under How can we help?, type in any keyword about your concern.
- Hit Continue.
- Click Get a call back.
Stay in touch with us here in the Community if you have other questions about sending accountant invitation. I'm always here to help.