Other questions

Thanks for performing the recommended troubleshooting, Sally6184.

I'm here to help you open your company file.

Let's start by updating QuickBooks Desktop to the latest release. This will help you download the changes, improvements, and fixes that were made to QuickBooks.

Let me show you how:

1. Select Help at the top menu bar, then choose Update QuickBooks.
2. Choose Update Now at the top, then check the box next to Reset Update.
3. Click Get Updates.

If the error persists after trying the steps above, you can repair QuickBooks Desktop to fix program-related issues or errors.

The troubleshooting above should fix the error. Of course, let me know if you need anything else, I'm here to answer them and help you out. Have a good day!