QuickBooks Team

Re: Contact Phone number

It's great to see you here, @BK Printing,

 

Welcome and thanks for joining our forum. I can share some insights about restoring a company file in QuickBooks Desktop.

 

The error typically comes up when you restore a backup or company file to a different QuickBooks version.  To get past this, please ensure the new QuickBooks matches with the version of the old company. For example, if you created a backup copy from QuickBooks Premier, you can restore it on the same edition or a higher version of the product.

 

To know more about the compatibility when upgrading or restoring in QuickBooks Desktop, you can check out this article: Company File Compatibility with QuickBooks Desktop.

 

That should give you the information you need, @BK Printing. Please update me on the outcome. I'm a quick post away. Wishing you all the best!