Rose-A
Moderator

Other questions

Thanks for checking in with us, RichDoyle.

Let me lend a hand in sending invoices by email via QuickBooks Desktop for Mac.

 

To isolate this issue, as an initial step, you may want to check if your QuickBooks for Mac release version is up to date.

 

Here's how:

 

  1. Go to the QuickBooks Desktop menu and select Check for QuickBooks Updates.
  2. If a newer version of QuickBooks Desktop is available, click Install Update.
  3. When prompted, click Install and Relaunch. When the update is complete QuickBooks Desktop for Mac will automatically open.

You can get more information in this article: https://quickbooks.intuit.com/community/Help-Articles/Update-QuickBooks-Mac-Desktop/td-p/215966.

 

After that, please make sure that you're connected to the internet and the email program is supported by QuickBooks before trying to send the invoices.  The time it takes for QuickBooks to send a document as a PDF depends on the size of the form, your computer’s speed, and your Internet connection speed.

 

I'm still here if you need more help with sending invoices via email in QuickBooks Desktop for Mac. Have a good one.