Smak1
Level 1

customer credit card refund

I use a third party to process credit cards.  A customer was refunded and the third party merchant service company included the refund along with other transactions.  

 

I have tried Refunds and Credit steps offered in QuickBooks help screen but then a payment appears in the checking registry.

 

But since the refund is part of a day's the merchant service company's deposit into the checking, I need to record the refund on the deposit slip.

 

HELP!