Hi there, @Smak1.
You can enter a negative amount for your deposit to denote the customer refund. Let me show you how.
To process a refund, you may follow these steps:
- Click on Banking from the menu bar.
- Choose Make Deposits.
- Enter the customer name under the Receive From column.
- In the From Account column, choose the account where funds will be taken out. And the second line is the expense account.
- Under the Amount column, enter a positive number for the first line, and a negative amount for the second line.
- Click on Save & Close.
Feel free to leave a comment below if you have any other concerns. I'll be here to assist you.
