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Other questions
Hello there,
Aside from some troubleshooting provided by my colleague, we can perform another way to resolve this.
Here's how:
- On your Home tab, click the Statements icon.
- Under the Template section, click Customize.
- Select Customize Data Layout.
- Modify the template, then OK.
- Go back again to the Template section, this time click the copy of the standard statement.
- Then, click Email.
- Review the statement, then click Send.
I'll be around if you need more help. Have a good day!