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Other questions
Instead of a time consuming 'workaround' (i.e. me compensating for QBO's lack), I'd prefer to have heard:
'Hey John
Great news, our software people had a look at your problem and they came up with a fix for you, we now have a report that does this simple report without you needing to do any out-of-software work.'
Or at least:
'We have people working on a fix for this right now'
My user experience is suffering here, massively. How much is my subscription going to be?
J