Other questions

Hey @DGS1,

Let me help you perform some troubleshooting steps and get your job added in your customer list.

There are times when your company file is damaged, which leads to being unable to perform some tasks. To fix this, you can run the Verify and Rebuild Data utilities.

You may follow these steps to run the data utilities:

1. To Verify Data:
   1. Click on File from the menu bar.
   2. Hover your mouse on Utilities, choose Verify Data.
   3. If it says QuickBooks detected no problem with your data, click on OK. But if there is an issue detected, choose whether to Rebuild Now or View Errors.
2. To Rebuild Data:
   1. Click on File from the menu bar.
   2. Hover your mouse on Utilities, choose Rebuild Data.
   3. Click on OK on the QuickBooks Information window.
   4. Follow the steps in saving a backup. Note that if your cursor is still moving while displaying QuickBooks not responding, the rebuild is still ongoing.
   5. Select OK when Rebuild has completed.

Once done, you'll now be able to add a job to your customer list.

You may read this article for additional steps in resolving data issues: Resolve Data Damage on Your Company File.

Feel free to let me know if you have other concerns. I'll be sure to get back to you.