Anonymous
Not applicable

Other questions

Thanks for getting back @francined.

 

As long as you've reconciled the correct transaction, your balance shouldn't be off in the reconciliation. It's possible that the journal entry created is a duplicate transaction. You need to check this entry first since you may need to delete this if it's a duplicate.

 

Feel free to get back to me if you have additional questions. I'll be on the lookout for your reply if you need help.