QuickBooks Team

Re: Quickbooks web connector showing as blank

Thanks for the prompt response, @manish_incorp.


I appreciate all the troubleshooting steps you did to straighten out the issue with Web Connector. Let me join the conversation and help you continue on the right path.


Since checking the location and updating both QuickBooks and Web Connector didn’t rectify the problem, I recommend getting in touch with the Technical Support Team for further assistance. They can perform a screen-sharing session to look for the root cause of the issue and help you apply a permanent fix.

Here’s how to contact phone support:

  1. Go to the Help menu at the top.
  2. Select QuickBooks Desktop Help from the drop-down.
  3. Click the Contact us link.

I’m also adding this article about Web Connector for reference: Set up QuickBooks Web Connector.

That should do it. Let me know how the call goes or if you need anything else. I’m always here to help. Have a good one!