I already worked with QB customer support on the phone today. My bank account numbers had gotten corrupted during the upgrade from 2016 to 2019. He had to deactivate the bank account and then reactivate and it fixed the problem. Unfortunately, whenever I do an upgrade, which is forced upon me every 3 years due to the fact that I use Intuit online payments, there is a glitch. It's not fun and, in fact, very disruptive. I am, however, relieved it only took 1 hour to resolve.
Thank you for reaching out.
