JoyTimm
Level 1

Missing Data

Hi there, my Grandmother uses Quickbooks 10 for managing her business's customer accounts. Somehow today an entire 5 years of data (2014-2019) was completely deleted out of her system and I have not been able to figure out how to retrieve any of it. Every customer added, invoice created, transaction recorded, and even bank information is gone after 2014 entries. It's like the system reverted back to the exact information available in 2014. Please help! I am not a professional QuickBooks user or accounting manager so I have absolutely no idea how to resolve this for her.