JaneD
Moderator

Other questions

Thanks for your response, DGS1.

 

Let me share a few details about your concern.

 

Even with updating the software to 2019, the maximum limit of entries for Job types is 10,000. Since the issue still persists, I highly recommend contacting our Technical Support Team. They have the tools to check the unforeseen conditions of your company file and perform a screen-share for further isolation.

 

You can follow these steps to contact them:

  1. Go to this webpage https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks for Mac.
  3. Select your QuickBooks version.
  4. Choose a topic.
  5. Click on the Get Phone Number button.

This should point you in the right direction. Please ensure to update me here after contacting them. I want to make sure you're all set with this concern.