Angelyn_T
QuickBooks Team

Other questions

Thank you for adding a post here on the Community page, @Hq1.

 

Let's check this further why your items are incorrect.

 

Have you tried refreshing the connection with the headquarters and the remote store? If not, I'd suggest following the steps provided by my colleague RCV above. However, if you've already tried performing the steps, you can have your Point of Sale Store Exchange configured.

 

For further details, you can check these articles:

 

 

It would also be best to get in touch with our Support Team to check this further securely. For the support's contact information, you may check it here: Point of Sale Support.

 

Let me know if you have any other QuickBooks questions, I'll be always here to help you. Wishing you the best!