Anonymous
Not applicable

Other questions

I appreciate the steps you’ve tried to fix the issue, jimdimitri.

 

Since the upgrade and the verify rebuild did not fix the problem, I’d recommend contacting our phone support team. They can launch a viewing session and investigate each factors contributing to this issue.

 

Here’s how to reach them:

  1. Visit this link: https://help.quickbooks.intuit.com/en_US/contact
  2. Select QuickBooks Mac Desktop as your product.
  3. Choose the closest topics to your issue from the list.
  4. Scroll down and click the Get Phone Number tab.

Please drop by the Community again if you have other concerns about QuickBooks.