Annette Christensen
Level 1

error 213

I get the error message 213 when backing up.  It finds a customer message--duplicated with once it is in caps and the other upper and lower case.   It says to rebuild but doesn't fix this issue--keeps giving me the same message.

 

How do I fix it?  I inactivated one of the messages so it doesn't show on the list and that didn't fix the problem.

 

If it is just a customer message, why would I have to change it anyway?  It will drive me nuts if I have to go through a rebuild in order to back up my data especially when it doesn't change.

 

PLEASE HELP!