Hi mariaboo,

This happens if your QuickBooks program doesn't show as Registered. We have an article to guide you to fix it. Please check this out: PSXXX Errors.

Please go back to this thread if you need more help.

Very frustrated!  Not a very happy user.  I have an active account I'm paying for and my data is fine.  Tax season - you would think there would be Intuit support available on a Saturday.

We don't want our customers inconvenienced especially it's tax season, Gallagher7824.

Please follow the steps in the link my colleague @JessT provided at the top. This will help you fix the error and get you up and running again.

Of course, you can always get back to this thread if you need more help.