Other questions

We'll need to check the log file, Crossix.

I suggest getting in touch with our technical support so we can take a better look at this. They have more tools, like screen sharing, that can definitely help you fix the error.

Here's how to contact them:

1. Open this link: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose QuickBooks Mac Desktop.
3. On the Contact Us page, click Company File.
4. Click Get Phone Number.

Of course, you can always drop by if you have other concerns.