Hi there, @1213.
Welcome to the Community. I appreciate you allowing QuickBooks the opportunity to meet your business needs and would be happy to assist you with canceling your account.
There are two ways of canceling a QuickBooks Online account. First, you can cancel it on your end by following these steps:
- Click the Gear Icon.
- Go to Account and Settings.
- Select the Billing and Subscription tab.
- The system will ask you to answer the exit survey question and click Continue.
- You will receive an email confirming your QuickBooks Online subscription is canceled.
Second is to give our Customer Care Team a call so we can do the cancellation process for you. You can reach us through the contact information found in this link: Get help with QuickBooks Online.
You can check out this article about what will happen to your data after canceling your account for your reference: What happens to my QuickBooks Online data after I cancel?
Also, if you wish to resubscribe in the future, you can always give us a call so we can activate your subscription.
These resources above should help you cancel your subscription, @1213.
Please let me know if I can be of additional assistance. I'll be around to help you out. Have a lovely day!
