SophiaAnnL
Moderator

Payments

Let me give you an overview of the email addresses that you can change on the Merchant Service Center, randy4.

 

When changing an email address, you'll need to use the Full Admin access. Otherwise, you won't see an option to do this task on the Merchant Service Center. In your Payments account, there are 3 different email addresses which are used to receive different messages.

 

These are:

  • News/alerts about your Payments account go to the Contact Email and show on your receipts.
  • Account access messages goes to your Intuit Account Email.
  • Statement or deposit alerts goes to individual email address destinations you set for each alert type.

If you're logged in as the Admin, follow these steps to update the email:

  1. Log in to your Merchant Service Center account.
  2. Go to the Contact Information page, and then click the Edit button in the upper right-hand corner.
  3. Change the email address in the Contact Email at the bottom.
  4. Click Submit.

You can also refer to this article to learn more about changing account information in the Merchant Service Center.

 

If you're still unable to do it, please contact our Payments Team so we can do it for you.

 

Please let me know if you need anything else.