I have a Glass business and replace windshields as part of our services offered. We deal with Insurance companies and often times I will have a customer with a $200 deductible and a balance payment that the insurance company has to make. I am pretty much lost when it comes to dealing with the $200 "partial payment" or deductible and how to appropriately record this, as well as who to create as my customer for the invoice. The insurance company or the insured who's windshield I am replacing. i.e. Joe smith had his windshield replaced for $400. He has a $200 deductible and his insurance company Progressive owes the remaining $200. Can someone please explain how to handle this from start to finish, right down to which I should put down when I "create customer". Thank you very very much
