Good day, @Creations by Lisa.
I'm glad you've reached out to us. Allow me to help and provide some insights about the prompt message you're getting.
We've increased the security of all merchant services accounts and will now require authentication periodically. You'll need to verify your account credentials every six months to avoid any errors when processing a credit or debit payment in Point of Sale (POS).
To refresh your account token, just click the Refresh link. Once done, the error message won't appear until it's time to refresh your payment token again.
Feel free to leave a comment below if you have any other concerns about token. I'm always here to help you out.
