Scott5702
Level 2

Use Sales Receipt for Customer Deposits

I use sales receipts to record customer deposits. I have a chart of accounts other liability item and a list item tied to the other liability account. I create a sales receipt to record the deposit as a liability using the liability account.  When I create an invoice to charge the customer for the work, I add a line on the invoice using the customer deposit and using the amount as a negative number. The invoice comes out fine. But the amount on the sales receipt in the transaction center open balance does not change. Is this normal or am I doing something wrong? Best, Scott