Hey there, joeybags.
I'd like to add to this discussion and ensure you're able to move the credit to your bank account. The steps below will guide you through the process:
To deposit the vendor credit
- From the Banking menu, select Make Deposits.
- If the Payments to Deposit window appears, just click OK.
- In the Make Deposits window, click the Received from drop-down arrow and select the vendor who sent you the refund.
- In the From Account drop-down, choose Accounts Payable.
- In the Amount column, enter the actual amount of the credit.
- Click Save & Close.
After recording the deposit, you'll link it to the vendor credit to offset the negative balance that it created. Here's how you can do it:
To link the deposit to the credit
- From the Vendors menu, select Pay Bills.
- Check the Deposit that matches the Vendor Credit amount.
- Click Set Credits and apply the Bill Credit you created earlier, then select Done.
- Hit the Pay Selected Bills button, then Done.
All of this information and more is available in our detailed guide on how to handle vendor refunds.
I hope this response finds you with a smile today. Let me know if there's anything else I can do for you, I want to make sure you're taken care of. Thanks for reaching out, wishing you and your business the best.
