MichelleT
Moderator

Payments

Hi there, @Kerley425,

 

I'm here to help match the deposits coming from QuickBooks Payments.

 

There aren't any issues  with the automatic matching features in QuickBooks Online. If the transactions are still not automatically matching and deducting the fees up until now, you can try manually doing it.

 

Here's how:


1.    Click Banking on the left panel.
2.    Make sure to select the correct bank from the Bank and Credit Cards drop-down menu.
3.    Locate the bank transaction, then click it to expand.
4.    Click Find match.
5.    Select All from the Show drop-down menu.
6.    Set the From and To dates.
7.    Select the invoices/payments to match.
8.    Click Save.

 

Here's an article in case you need a reference: https://community.intuit.com/articles/1164872

 

Please let me know how this goes. I'll be here to help however I can.