Rasa-LilaM
QuickBooks Team

Payments

Welcome to the Online Community, LWR.


Thanks for performing the steps necessary to update your PayPal credit account. Let’s try some new ones to get your online banking working again.


Since you already cleared the cache, the next thing to do is perform a manual update. This process refreshes the connection between QuickBooks and PayPal.


Here’s how:

 

  1. Go to Banking on the left panel, then select Banking.
  2. On the Bank and Credit Cards page, select PayPal,
  3. Click on the Update button.
  4. If prompted, enter your Multi-Factor Authentication (MFA) information, then choose Continue update.

If you receive an error code, I recommend following the troubleshooting steps in this article. You can proceed directly to the Fix specific banking errors section.

 

In case there are missing transactions in QBO, you'll have to download them manually from your bank's website and import them into QuickBooks via WebConnect.


With these steps, you should be able to start accepting new transactions.


Keep me posted with the results. I want to make sure this is taken care of. Have a good one.