BettyJaneB
QuickBooks Team

Payments

I appreciate the details you've given, @LWR.

 

I'm here to help share some information about connecting PayPal accounts to QuickBooks Online.

 

I'd like to inform you that we currently have an ongoing issue wherein customers are unable to connect their PayPal account into QuickBooks Online. Our engineers are now working to get this resolved as timely as possible.

 

For now, I'd suggest reaching out to our Customer Care Team as they can pull up your account information in a secure environment. This way you'll be able to receive updates about this concern as soon as they become available.

 

Also, as soon as an update is received, I, or another member of the Community team, will be happy to update this thread and let you know so that you can get back to business.

 

This should get you moving today.

 

Stay in touch with me if you have any other questions about bank connections in QuickBooks Online. I want to ensure you're taken care of. Thank you for your patience while this was being worked on.