Rose-A
Moderator

Payments

Thanks for the quick response, BM_photo.

I'm here to help and share with you additional information about ACH payment notification.

 

I appreciate the screenshot you've provided. In order to make sure you'll be able to receive a notification, you may want to check and ensure that the email address you used to login in your merchant account is the same email you set up to receive an email notification for ACH payments.

 

Once you verified the email address and still can't get any notifications, I recommend reaching out to our Merchant Services Center to help you check the settings in your account.

 

You can get our most updated number in this link: https://community.intuit.com/browse/payments-contact-us.

 

These articles are a good reference:

 

If I can be of additional assistance about payments notifications, please fill me in. I'm still here to help you out.