- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Credit Card Receipt
How do we print a credit card receipt that we give to our customers without our address showing as our "physical address" ? We use a P.O. Box address for our business because we do not want customers knowing where we live - we work out of our house. Quickbooks requires a "physical address" can NOT be a P.O. Box. Please advise. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Payments
Hey there, mba1115.
I can see this is your first question here in the Community. Let welcome you to the QuickBooks family.
Let me guide you on the right path about printing credit card receipts.
The receipt’s address is pulled from what’s entered in your Merchant account. Currently, this feature is designed to only accept the business or physical addresses.
We appreciate you taking the time to let us know what you’re looking for since product improvements also come from customers’ ideas. Rest assured once there’s an update, I’ll keep you posted.
To keep you in the loop about the latest features being rolled out, check them through here:
This should help you move forward. Reach out to me if you have additional questions about QuickBooks. Please know I’ll be right here to answer them. Wishing you the best.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Payments
I would also like this feature. I do not ordinarily use my physical address on any customer-facing information, including receipts. I am a service business, and all my work is done on location. Please add the ability to select the business mailing address instead of the physical address for GoPayment receipts. Thank you!
Ken Farrington
Integrity Piano Service
Naugatuck CT
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Payments
Hi, KenFarrington.
Thanks for letting us know your preferred way of using your address information. This can help us enhance your experience in QuickBooks Online. Like you, I’m sure that other users would like to have this option as well.
For now, i’ll make sure to take note of this message and share it with our developers for future updates.
Stay in touch if you have other questions about QuickBooks.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Payments
I would like to use my PO Box for credit card receipts, as well. I am a mobile company that performs work on-site so my office is also my home.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Payments
Hello,
We would also like to be able to print our mailing address on receipts since we don't use the physical address for any customer correspondence. (It's a home)
Not being able to could create an invasion of privacy issue.
Please correct.
B
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Payments
I'll be sure to let our product engineers know about this, anonymousGBA.
Feedback like this helps us decide which features to build and what improvements should be made to our platform. You can always visit our blog to see the latest updates about QuickBooks and what our engineers are working on.
Please reach out to me if you any additional suggestions. Thanks.