Angelyn_T
QuickBooks Team

Payments

Hi there, @ER5.

 

I'd be glad to help you today so you'll be able to handle your reconciled sales receipt correctly.

 

To keep the correct reconciliation balance, you can simply add a customer designated for the Sales Receipt created. Modifying the reconciled transaction with the customer name won't affect the reconciliation unless you'll modify the date/amount of the transaction.

 

However, if you wish to reverse or delete the sales receipt with blank customer name, you really need to undo the reconciliation.

 

To learn more about reconciliation in QuickBooks Desktop, you may check these articles:

 

Please feel free to add a post/comment below if you have any other reconciliation concerns, I'll be right here to help you. Wishing you the best!