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Payments
I'll walk you through on how to process a refund of a credit card payment, jdrpllc.
Here's how :
- Go to the Plus icon and choose Refund Receipt.
- Enter your client's name in the Customer field.
- Select the type of credit card your customer uses.
- Make sure that the Process Credit Card box is checked.
- Select the same product/service, and the amount of the refund.
- Enter the necessary information.
- Click Save and close.
If you subscribe to QuickBooks Payments, there is a different way of processing a refund to your customers. To see them, please see this article for your guide: How to void or refund a credit card payment.
I'd be right here to help you if you have more questions. Just leave a reply below.