Hello there, @jenuneekor.
Regardless of the payment method, let's make sure to choose the same bank account when processing a refund receipt. Let me provide you with steps on how to achieve this.
Here's how:
- Click the Plus Icon (+).
- Choose Refund Receipt.
- Select the name of the customer.
- Enter the complete details of the refund.
- Make sure to put a check mark on the Taxable column.
- Click Save and Close.
That should do it! For additional insights, you may check these articles:
Keep me posted if you have other questions about processing refund to to your customer. I'm just a post away.
