Hello! I have one follow up question, I'm hoping you can help me with. I did create the refund receipt and send it, and I selected to refund from a particular bank account via bank transfer. However, I don't see the money out of the company out (the refund) or back in the customer account. Are there more steps I need to take after creating the refund receipt? I assumed that created the receipt and actually processed the refund and there were no additional steps. Wondering now if that was right :) Thank you!
