Allow me to step in, jenuneekor.
I'm here to provide a few details with reversing an ACH transaction.
The option to reverse ACH transactions that have already been funded is currently unavailable in Merchant Services. I recommend reaching out to our Payments Support Team. They have more tools to reverse it for you.
Here's how:
- Sign in to QBO.
- Go to Help.
- Click on Contact us.
- Enter your concern and select Let's talk.
- Choose either Get a callback or Message an agent.
This should point you in the right direction. Please let me know if you have further questions. I'll be around. Have a great day.
