Hello there, gsgbpc.
I appreciate you for performing some of the workarounds to try and resolve it ahead of time.
If you're still getting the same error after performing all the recommended steps above, I suggest you get in touch with our QuickBooks Care Support Team so they can open a new investigation for this.
You can get our Payroll Phone Support number that provided above by my colleague AdrianRose_A .
Please keep in touch with me if I can help you with anything else. I'm always around to help you whenever I can.
